petrol88 said:
As long as they stand behind their product (which they seem to be doing), what more should we need?
That's the key to this whole mess. It boils down to a warranty issue. As long as they honor that, there's nothing more that they
need to do. We're not entitled to know what, why, when, or how they fixed this (or any other) problem.
Think for a moment what this situation would be like
without the internet (I know... no internet, it's a ghastly thought!).
First off, the problem wouldn't have appeared so large since it wouldn't have gotten so much publicity (no internet = no RR forum or Yahoo group).
Second, the only way Uniden would have known of the problem would be if people contacted them via telephone or mail. Uniden would have absolutely no way of knowing who their users were or how to contact them otherwise.
It's funny how in the 21st century, we've grown so used to instant communication (not to mention instant gratification) that if our questions aren't answered immediately after hitting the Send button, there must be a conspiracy, or the target of our criticism must be ignoring us.
