hi everyone, new guy here. i have a pro 106 for the last 8 months and like it good, i just got the butel software cd at radioshack today that covers the 106, gre 500 etc, installed it plugged it in and it doesn't recognize anything. all fields are blank and to make it worse my scanner itself is blank too. when i unplug it and turn the volume full i can hear a barely audible noise so i know there's power but that's all. no light no display nothing. pls help thanks much