Glad to see some folks in the Canandaigua area. I also have a BCD436HP and live near Brachport, up on the hill. I get Ontario County fine. Yes Geneva does have something wrong with their radios, it's not the scanner. I work in Rochester and get everything fine. I heard the Zoo today at my house. The software takes a whle to learn but it is not that hard. I listen to my scanner at work in a room filled with computers and get Monroe County police fine but nothing else, too much interferance! I had to change the P25 threshold. I found this out by looking at the error rate, press vol (down one time) press function, again press vol. The error rate will be on the bottom of the screen. To change the P25 threshold, press menu (on the side of the scanner below the func) turn the vol to srch/clocall opt, p25 threshld level, changed it to 20 (default is 8) and that helped bring in Monroe County police on the P25 system better. I read this forum a few times a week, lots of help here.