Got my 596 yesterday. Thought it would be very easy to operate. I'm a veteran to radios even own and program Motorola Xts Astro radios. My local police is a P25 conventional system. The channel works great on my genuine motorola and worked great with a 785 uniden. This new model is not unmuting most audio. For example, I hear dispatch for the most part but still misses communication but anything from a car or portable doesn't unmute. Running the motorola side by side i'm missing 80% of the radio traffic. Tried everything. Think its an issue with all of these models and needs to be fixed via firmware. Other P25 in the area seems to be working normally. Pretty bad when your primary channel is not working right and WIFI won't connect either. Still trying to fix that problem. For $600 I expected a product that worked. Not the 2 main features I wanted not working. Any thoughts on a possible fix?