Port Forwarding Settings

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rbritton1201

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Everything with ProScan is working well when connected locally to my home router using the web server method. However, I can not seem to access the scanner via my cell phone. I've tried everything with respect to programming the router for port forwarding, but no luck. I have a TP-Link Model A9/AC-1900 router. I've even tried the "Remote Scan over IP," and it doesn't even connect with my home network.

I suspect the problem using the "web server method" may be with the entries under port forwarding, or perhaps I'm not entering the proper string in order to access the scanner through an outside connection.

Within ProScan, it says my outside " Get my IP" IP address is 35.129.222.213. I try accessing the scanner through the cell phone using this IP address, both with and without ":5000" at the end of the string in the search window of the cell phone, but no luck connecting to the scanner. I have a Samsung Android Cell Phone.

I've entered the following settings into the router's port forwarding section. The IP address is the IP address shown when I query the scanner's network settings from the scanner itself. I left the port as the default within Proscan at port 5000.

Here is how I have port forwarding programmed as this time:

Server Type: Scanner
External port: 5000
Internal IP: 192.168.0.243
Internal Port: 5000
Protocol: TCP

I've also entered programming in the router to reserve an IP address specifically for the scanner's IP address.

I don't know how to proceed from here...If anyone has some suggestions, I would appreciate it very much!
 

KevinC

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