Possible MARCS outage?

jjbllitz

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Monitoring here in northern Fairfield Co. SO dispatch advised about that time that all their radios went out and they were operating on portable. But I was hearing traffic on the site fine. I read somewhere a lot of the fixed location dispatch centers were connected directly to the core via network and not via radio. So possible something in the core????
 

DualReverse

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Monitoring here in northern Fairfield Co. SO dispatch advised about that time that all their radios went out and they were operating on portable. But I was hearing traffic on the site fine. I read somewhere a lot of the fixed location dispatch centers were connected directly to the core via network and not via radio. So possible something in the core????
Yah- seems possibly limited to consoles….
 

wd8chl

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Just curious what was the basis of your question why there might have been a statewide outage? The way MARCS is designed, that would be a very almost impossible situation. Even at a region level probably impossible.

Fwiw, though, it has happened. Last year I think. Maybe even early this year. Affected a very large part of the state.
 

wa8pyr

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Fwiw, though, it has happened. Last year I think. Maybe even early this year. Affected a very large part of the state.

Correct. MARCS has suffered occasional zone-wide or even statewide failures that put the entire system into site trunking. Doesn't happen often but it does happen.

As far as a wide-area console crash, it's probably due to either an update or failure of the console servers.
 

N8WCP

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Correct. MARCS has suffered occasional zone-wide or even statewide failures that put the entire system into site trunking. Doesn't happen often but it does happen.

As far as a wide-area console crash, it's probably due to either an update or failure of the console servers.
State wide site trunking? Wouldn't that require the failure of every zone controller? Seems unlikely. The outage that started this thread most likely was an issue with their network provider and localized.
 

wa8pyr

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State wide site trunking? Wouldn't that require the failure of every zone controller? Seems unlikely.

So far, statewide site trunking has happened at least two or three times. The first time I recall it happening was because some doofus was doing network maintenance at the SOCC, unplugged a bunch of network cables without knowing what they all did, and poof! Whole state go bye bye.

There have been a few other instances where one failure or another caused a zone to go down.

On the whole MARCS is highly reliable, but these things do happen, fortunately they're pretty rare.

I just wish that folks wouldn't push MARCS as the be-all end-all for every public safety communications need. It's worrisome how many counties there are out there with absolutely no backup systems because they were encouraged to ditch their old analog systems.

The outage that started this thread most likely was an issue with their network provider and localized.

All of MARCS uses a single network provider, but there have been localized outages caused by microwave failures.
 
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wd8chl

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On the whole MARCS is highly reliable, but these things do happen, fortunately they're pretty rare.

I just wish that folks wouldn't push MARCS as the be-all end-all for every public safety communications need. It's worrisome how many counties there are out there with absolutely no backup systems because they were encouraged to ditch their old analog systems.

100%! People are being told by sales folks that they are required to move off of analog by <some random time>, or that VHF/UHF bands will "go away", or worse, using phrases like 'you have to get off those old-fashioned frequencies' and stupid crap like that.
Smart departments will keep some form of jurisdiction-wide system on line that THEY control. And everyone needs to have it, and be able to, and know how to, switch to it if the trunked system doesn't work. Plus dispatch HAS to be listening to it. It can't be muted because it 'annoys' them. Ever.
 

N8WCP

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All of MARCS uses a single network provider, but there have been localized outages caused by microwave failures.
At one time they did. Summit moved away from that provider and now uses two different carriers to provide connectivity from the prime sites to the zone controller.
 
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