If you just signed up maybe there is a slight delay in posting your updated status.
If this is a long term problem I would contact an Admin thru the help links.
Was the $ taken out of your bank account? Maybe the transaction just did not go thru.
Think I saw a number once for Premiums @ 40K. Heck, If you sell a million wheel barrows, a few are going home with flat tires, and a few problems will occur between the store and the bank, lol.
Occasional arguments, and a hot word now and again, but I have never seen a post announcing ones leaving the Premium Pool. Hell, this might be the "real" Hotel California. Don't worry, you will be happy!