You have a completely different problem....I think.I had a similar issue with my PRO-106, just before it stopped working properly.
After the scanner using the same files (and I do switch the loaded files from time to time) for over a year, I suddenly started getting heap errors...I tried the "0" then "1" at startup, reloaded my files and that seemed to do the trick for about a week.
Then, out of the blue, my scanner would no longer work with the ac/dc adapter plugged into the side. Neither the one I use in my truck, or from the wall wart at home. But interestingly enough, it works just fine when running on the alkaline batteries alone.
Not sure if its related, but after the scanner using the same file for well over a year, it makes me wonder...
You don't have to clear all programming. Just find the TG in error and assign it to a TSYS. Details here: PSR-500/600 Heap Errors - Powered By Kayako SupportSuiteIs there no way of clearing a heap error without losing all programming
I just flashed a new hard drive and do not have back up files.
It find it odd the hand programming allows you to create a tg without
a system and this trashing the scanner until you flush it. Actually I find it quite
it quite stupid in design. No prompt to say "do you really want to disable your
scanner and lose a your settings?" instead it says new tg like no problem.