I have vista home premium 64 bit. I cannot install and launch the program. It will actually install give me a shortcut for iscan on my desktop but when i click on it I get an error message. (Error: access violation at 0x02b728AC tried to read from 0x00000000 , program terminated. I have spent hours trying to install the program as the administrator, launch as administator or login as administator. I love the product but about to return because cannot get any help with software. Any help appreciated. Thanks.