I have been programming this scanner from Radio Shack. I can import the radio frequencies I want fro RR. My problem is this, when I want to DOWN LOAD FROM the sanner to the laptop I get an error message stating there was a failure in sending the download command OR it tells me it has timed out waiting for the header. But I am able to pick what i want and send it to the scanner. Just cant go back and look at it. PLEASE HELP!!!