i have had this scanner for many weeks now trying to get it to work and programed with the software that came with it and i even paind money for the software . any way when the scanner is clear and has been reset to factory default and you spend many hours going thro the frequencys and trunk frequencys u want and u try to load it on the scanner it dont take the progran . it tells u to un plug the cable and i did and turn the radio on and it displays all channels locked out . then i try and clear it back to factory defautt again and reload the program still nothing . the cable lights up and talks and the port is working on the pc to the radio . so what good is the software if u cant auto load it ?