Hey i've never in my life used one of these things and I'm trying to figure out how to program it to pick up the Mecklenburg County EMS system in North Carolina... I've read through the fourms and found a couple of things that seemed helpful but I am still completely lost as to what in the world I'm supposed to be doing... its just as it was fresh out of the box i've reset it and thats about as far as ive gotten :/ any help would be greatly appreciated