Pro-18 can't write firmware

[minasha]

I formatted the new sd card for the pro-18 now I turn it on and it just locks in the pro-18 screen can't turn it off unless I pull the battery
The I-scan software says If I want to check the cpu I have to hold menu button while I connect usb to scanner, that should bring up firmware update mode but it doesn't
I tried ten times it just goes to charging. Anyone have any clues?

 

[iMONITOR]

I formatted the new sd card for the pro-18 now I turn it on and it just locks in the pro-18 screen can't turn it off unless I pull the battery
The I-scan software says If I want to check the cpu I have to hold menu button while I connect usb to scanner, that should bring up firmware update mode but it doesn't
I tried ten times it just goes to charging. Anyone have any clues?

Are you using the proper cable and did you install the driver software for the cable?

 

[fredva]

I'm assuming you wrote your configuration from the software to the card after the formatting. And that no errors were displayed during the write.

 

[minasha]

Are you using the proper cable and did you install the driver software for the cable?

I am using the original cable, I will check driver software

 

[minasha]

I'm assuming you wrote your configuration from the software to the card after the formatting. And that no errors were displayed during the write.

I am not sure what "my configuration means" I went into pro-18 software formatted the card successfully then checked current configuration and library box it all programmed successfully but scanner still locks on startup screen

 

[minasha]

I can't set the time on the pro-18 software it's not seeing my scanner. Where can I get a driver for pro-18 for windows 10?

 

[iMONITOR]

What version of Windows are you using? Windows 7 required you to run the software in 'administrator' mode. If it will work with Windows 10, I'm certain you'd have to do the same.

 

[minasha]

What version of Windows are you using? Windows 7 required you to run the software in 'administrator' mode. If it will work with Windows 10, I'm certain you'd have to do the same.

I am using windows 10 I will try anmin. mode.

 

[minasha]

Admin mode did not work. I was able to re-write the CPU firmware in i-scan without any problem
Still the scanner freezes on startup screen. I think it may be a problem internally in the scanner and not
a programming issue since I loaded CPU and DSP but that didn't fix it

 

[EricCottrell]

Hello,

Windows 10 requires drivers to be signed. You have to disable the verification to install older or unsigned drivers.
How to Disable Driver Signature Verification on 64-Bit Windows 8 or 10 (So That You Can Install Unsigned Drivers)

73 Eric

 

[minasha]

Hello,

Windows 10 requires drivers to be signed. You have to disable the verification to install older or unsigned drivers.
How to Disable Driver Signature Verification on 64-Bit Windows 8 or 10 (So That You Can Install Unsigned Drivers)

73 Eric

I will check this out. By any chance do you have the inf file for the pro-18?

 

[minasha]

I will check this out. By any chance do you have the inf file for the pro-18?

Eric I did the shift/restart F7 and I was able to load drivers with no problem, I now can set the time in iscan, I reloaded the cpu and still the scanner freezes on startup screen (says Radio Shack Pro-18) I formatted a new sd card and the same problem it must be a board failure
what do you think?