Pro-197 EEPROM

[wgwagner]

Does anyone know why the EEPROM memory will go away. I lost all memory, reprogramed the scanner, two days later the memory went away. Scanner Alzheimers (sp)?

 

[RickS31]

The only way flash (EEPROM) memory can "go away" is if it is physically overwritten. It does not rely on any keep alive voltage. You may have a defective chunk of it or some glitch in the CPU or firmware and that is overwriting it or erasing it by writing 0s in it. If any part of it's file system gets deleted it may make the rest unreadable. If under warranty, I'd get it in for service.

 

[ronhl]

EEPROM memory

Does anyone know why the EEPROM memory will go away. I lost all memory, reprogramed the scanner, two days later the memory went away. Scanner Alzheimers (sp)?

Thats not good and clearly not a known feature. Sounds like an chip set issue.
Is it still in warrenty? If so bring it back!