i have one of these and downlaoded the info for TxWarn from this site, but my scanner wont hear anything but in-county freqs. a friend told me he has a friend that had the same problem and he finally found a guy at RS in Ft. Worth that sent him new firmware for his scanner, but i cant get in touch with a live person at RS. does anyone have a good number to call and talk to them. my local RS store was NO help.