PRO-668 Comm error

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xj2k1

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Nov 1, 2008
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Just bought a "New" PRO-668 from a soon to be closed Shadio Rack. Brought in home and tried to use it. First problem is that it's got an unknown password. Tried to reset it with the software, but it's not connecting to my computer. I was able to run the setup.exe file okay. But the screen on the scanner just says "Waiting for USB". And the software says it can't comunicate with the scanner. Any suggestions? Or, anyplace I can send it to for repair?
FYI The owners manual says it comes with a 2GB SD card. But, it had a 4GB Sandisk card in it. I'm guessing it was a returned item. Any info is appreciated.
Thanks folks
 

Wackyracer

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Feb 18, 2016
Messages
1,478
You need try a new USB cable and or install the COMPORT driver. Without this driver all you can do is see the microsd card via a PC. If your using windows 10 follow the instructions for installing unsigned drivers (google it)

You can test that the comport driver is working by trying to set the clock in the iscan. if it errors out the driver is missing or corrupt.
 
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