Okay I have no idea what the deal is here. My scanner is dead. I changed the batteries. Nothing happens when you power it on. But after a week or so of fustration, you power it on it lights up says its welcome screen but freezes on that screen you can hear some sort of audio but never boots into normal mode. I had a friend look at scanner who is a licensed radio technician, he said he needs the schematic for this which we cant find on the web. He does not know what the problem is yet. Has anyone had this happen to their scanner? I dont even know what RS charges to repair issues. Any help?