are you talking about trunked digital channels, conventional or both?
First try to see if you are getting conventional digital channels, find one on your other pro-96 and see
if the bad 96 can receive it or if it scans right by it. Worry about trunked systems later.
I just entered the Virginia STARS system (Digital VHF high - 151-161) and it works fine. I did a complete initialization and the Franklin County, PA UHF Digital system still does not work. I will try an 800 system and see if that works.
Funny this topic is here, I have the exact same problem with one I have on my desk right now! Guy brought it to me because his grand daughter had "messed it up", so I did a complete reset on it, programmed in 3 hours worth of frequencies and it was sitting side by side with my 996T and picking up way more stuff. Soooooooo I call the guy and say hey, good news its done come get it tomorrow! Next day I get up, turn it back on and thought well I'll program in a some of the 2ndary channels because I noticed my 996 used some, all of a sudden it wont pick up digital apco 25 stuff! So once again I reset scanner and program in 2 different towers with 1 channel on each and 2 different 156.ish frequencies. Low and behold I get traffic on the 156. channels and still NOTHING on the digital channels but it does seem to "pause" the name of the town on the screen but there is nothing heard
Edit: If I go in to manual mode and go to that frequency for the digital tower, I hear the transmissions loud and clear just as my 996T does
hmmm that what they told me at the store, he said when the update was complete I could just bring it in and they would update my scanner. I will follow up at the store, and let you all know what happens.