Pro 96 Stops at DSP Screen

[TJMeredith]

My Pro 96 won't go beyond DSP F1.0.....no welcome to trunking screen and no scanning...

Tried the reset procedure to no avail........

Amy suggestions...do I have to get repaired at Radio Shack or simply trash the thing...Bought in Feb 2006,,,only 2 years old....

Thanks in advance....

Tom M sends

 

[mikey60]

If you have Win96, try to connect the serial cable to the radio and reprogram it.

Mike

 

[SCPD]

could be loose connection somewhere, open up & look carefully & maybe try and jiggle it carefully & see if something pops back into place,, otherwise send it back to be repaired

 

[TJMeredith]

Thanks for both suggestions....I have Win 96 so will try that first,,,,next will be the open and close surgery....

Tom M sends

 

[mikey60]

Thanks for both suggestions....I have Win 96 so will try that first,,,,next will be the open and close surgery....

Tom M sends

When you program it, make sure that at least one bank is enabled in Win96. I seem to remember something similar to this happening a few years back.

Mike

 

[SCPD]

Also if ya can get past that you need to update the DSP firmware
http://www.radioshack.com/product/i...es=features&fbc=1&support=support&tab=support

 

[TJMeredith]

I just checked,,,all banks are enabled in Win 96....It's got DSP 1.4 loaded,,,

Thanks again for all assistance...

Tom M sends

 

[SCPD]

in other words its working ok now?

 

[TJMeredith]

Unfortunately,,,

It will not do anything beyond the first two lines saying loading DSP. I just opened it up and found nothing loose....it has never been dropped. Hooking serial cable with Win 96 does nothing....

Looks like it's got to go back to Radio Shack for maintenance.

Thanks again for all suggestions...

Tom M sends

 

[SCPD]

darn that sucks, unless anyone else can think of something to try

 

[JESSERABBIT]

Please don't take this the wrong way, but are you using fresh/fully charged batteries? I don't know for sure if that is the problem, but is another place to look for a solution.

 

[TJMeredith]

Thanks Jesserabbit....I thought of that and attempted turn on with power cord versus battery for power....still no welcome screen....just loading DSP....

Tom M sends

 

[JESSERABBIT]

Did you try both "Resetting the Scanner" and "Initializing the Scanner" on page 108 and 109 of the owner's manual?

 

[TJMeredith]

Yes,,,I attempted to reset the scanner first using the paperclip insert. There was no change.

Problem I had with attempting to initialize it that it never goes beyond that line that says loading DSP. Welcome screen words never appear and thus pressing zero key to begin the sequence does nothing.

Has me baffled. Unless anyone has more tricks I can try, I am planning to take it to my Radio Shack store where I bought it in February 2006 for repair.

Thanks again,,,Tom M sends

 

[TJMeredith]

Thanks to each of you that tried to give me a tip on what might be wrong with my PRO 96. Happy to report the scanner is back from Radio Shack. The problem was a faulty PCB Assemby (Linear), Radio Shack PN# XB92017. The part was $139.99 and they charged me $40 in labor. I got credit for the $20 I gave my local Radio Shack to send it off for an estimate....plus I was provided the faulty part (actually a board like unit)

So far it has worked great this afternoon....we'll see. Radio Shack gave me a 90-day warranty........

Wanted to make sure everyone knew what had caused the problem.....

Tom M sends

 

[radionerd13669]

I have a unit pro 96 with the same exact problem .........Wondering if I can just order the part and put it in or what not

 

[torontokris]

The part was $139.99 and they charged me $40 in labor. I got credit for the $20

ouch that seems like a lot for a scanner that is selling for $300 used now.
Id have sold it "as-is not working" on ebay and got $200 for it hehe
But if you love your 96 then hey go for it

Also this part listing/info will help others who have the same problem the solution

 

[radionerd13669]

$135.00 seems like alot for a scanner I paid $500.00 for.Its a shame Radio Shack Hasnt come up with a better fix.

I just dont know what to do now with it ......any suggestions

 

[daedalus]

I have the same problem with one of my PRO-2096s. It's intermittent and drives me nuts - but not enough frustration to send it off to the never-never land of RS repair!

 

[radionerd13669]

Next thing is to either find a seller for the needs repair scanner or Get it fixed If anyone wants it let me know