i have a pro 96 . i have tried to get the update on the Rs website . i downloaded the update and it was that i was completed . i also have win96 and that works fine . but when i turn the scanner on its says F1.0 . it should say 1.3 right ? i did it twice and both time it says the scanner was updated . i baught it on ebay and so far everything is working fine . but i am going to Atlantic City tomm and to make sure the all the bugs in the scanner are fixed thanks