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The Pro 96 can be mailed into the Radio Shack Service Center for the upgrade.
When mailed include a copy of the Sales Invoice and describe the type of upgrade being requested.
Mail to: Radio Shack Service Center
2516 NE Loop 820
Fort Worth, TX 76106
Phone: (817)- 625-5982
This information was obtained from the Radio Shack Service Center.
Getting the Pro 96 upgrade can be obtained without going to a Radio Shack dealer, if a dealer is not located nearby.