am-2 you have all the info you need here look up what you want to hear. There are easy to read manuals here You can goto radioshack buy the usb programming cable buy the win500 software get a prem membership and even download the info to your scanner.
The first thing is to read the WIKI for your scanner to learn about it. http://wiki.radioreference.com/index.php/Programming_Shortcut_Pro-96