Not sure where New Market is I am in Northwest Tn and my 197 pro-106 2096 96 and new pro-18 all track Nashville, Memphis, Franklin, Dyersburg, Scott Co Mo, all with no problems all programmed with win500 win96 and the new pro18 software. I am a prem member and just downloaded from RR to scanners plug and play. Has you scanner been updated has the system been rebanded I am tracking the 700 system in Southeast Mo so I know it works.