Not sure if it's the Whistler software, or my computer (Windows 10) causing the problem, but here it is: When I hit the "get list" button to start the audio download process, the program will load about half of the files before it simply cuts off and stops downloading. My computer itself pops up an alert saying the "removable USB drive", the scanner, has been disconnected. So basically for some reason the connection is being interrupted.
Also, after the connection is interrupted, the scanner still shows "Charging Backup Battery" on the screen. However, it's frozen and can't be turned on. Even when I remove the USB cable from the scanner, the screen still displays this same message. The only way to fix this is to unplug the scanner and plug it back in.
Lastly, I should say that I have downloaded audio many times before without issue. I usually have about 500 files on the SD card, but this time I have a little over 8000 in total. Also while downloading I only have the scanner software open, I don't have any other programs running in the background.
Thanks in advance for any tips.
Also, after the connection is interrupted, the scanner still shows "Charging Backup Battery" on the screen. However, it's frozen and can't be turned on. Even when I remove the USB cable from the scanner, the screen still displays this same message. The only way to fix this is to unplug the scanner and plug it back in.
Lastly, I should say that I have downloaded audio many times before without issue. I usually have about 500 files on the SD card, but this time I have a little over 8000 in total. Also while downloading I only have the scanner software open, I don't have any other programs running in the background.
Thanks in advance for any tips.