Problem with BuTel ARC500 Software

[qc]

HI, I'm having some problems with the BuTel ARC-500. When I upload some Conventional Objects the Frequency's and Alpha Tag's are there but when I hit the scan key it shows "nothing enabled" on the Scanner. I did mark scan list 1 on the ARC-500 Software I also used the Global Settings on the PSR-500 and Enabled Scan list 1 but it still will not scan. Any help would be appreciated


Thanks

 

[Butelsoftware]

Check that the objects you want to scan are assigned to a scanlist and that the selected scanlist is enabled for scanning (Global settings).
Or email us a file so we can take a look ( arcsoftware at yahoo.com )

Gommert

 

[qc]

HI, Thanks for getting back to me. I did Enabled Scan list 1 in Global settings but it still shows "nothing enabled"on the PSR-500. What file do you want me to email?

Thanks

 

[Butelsoftware]

But are there any objects assigned to scanlist 1 ?
We like a copy of the gr5 file.

Gommert
www.butelsoftware.com

 

[qc]

HI, Yes I do have objects assigned to scan list 1. what email address would you like the gr5 file sent to

Thanks

 

[Butelsoftware]

arcsoftware at yahoo.com

Gommert
www.butelsoftware.com

 

[qc]

HI, just wanted to let you know I emailed you the gr5 file.

Thanks again for the Help

 

[qc]

HI, Thanks for the help its working now