OK, I'll assume that the USB link cable works with WIN96 to program the scanner. First check the Com Port in the Program Configuration dialog of Pro96Com. Be sure it is set to the same port as you use for WIN96. Next, find whatever control chaannel you are going to decode. Manually step or goto that channel until you hear the data stream and you see the percentage of packets the radio is decoding correctly on the bottom line of the display. Plug in the USB cable to the PC Interface plug on the side of the radio (not the headphone audio jack on top) and press, PGM, FUNC, PGM, PGM. Yoiu should see a screen on the radio that looks like this:
V-Scanner
PC/IF Port
***IN USE***
CLR to EXIT
On the main program screen, click on the "Data Read from Radio" button down at the bottom of the screen. If you were decoding data before going into the data dump mode on the radio, you should see a percentage of packets decoded listed as "Receive Rate", I believe it is now displayed on the righthand edge of the program screen in the newer versions of the program. (Version 1.6.10 released 06/24/08 is the latest version unless Mike did something this weekend I haven't read yet) If you don't, then the most likely culprit is your Com Port Settings in the program.....