I just renewed my memebership and was going to update the programming on my PSR-500. When i go to select import it takes me as normale to the RR site, validates me, and then after selecting United States, it moves to the state area. When i click on it to select, it gives me a blank drop-down, and then an error message. Anyone else having this problem, how can i correct it or get in touch with someone at RR for help??