Problem with UID in HP-1

[lep]

My HP-1 has the Extreme Edition. The firmware and software are up-to-date. I usually use display mode 1. Thru time I have collected the identity of many local officers and "labeled" them. For example, I prefer to see on the screen "PD 304 detective" rather than "UID-13123". For reasons not clear to me any UID that appears for which I do NOT have a stored alias is suddenly showing up as "och 800 TRS." which is a truncated portion of the name of one of my favorite lists. Where there IS an alias stored for a UID, the label displays correctly. Display mode 2 does the same. Changing to another favorite lists or to even Nationwide data makes no difference in his incorrect display. In all other aspects the HP-1 seems to be working correctly including the 'analyze" features. Batteries are only charged externally in a MAHA 9000, the HP-1 has not been dropped or physically damaged and looks like new although it is 2.5 years old. This odd behavior started 2 days ago out-of-the-blue. My local UID research is at a standstill as any new (unknown UID) is not displayed, instead every time an unknown UID is received the incorrect alias "och 800 TRS" is displayed.

Looking at the grid list of labels in software, they all look fine as originally entered and the strange (false) ID is not listed.

Suggestions on solving the problem?

 

[KE4ZNR]

I am going to ASSume that this problem occurs in a specific
favorites list. Can you export that favorites list and either post
it here or email it to me?
I am sure I can help you fix it.
Marshall KE4ZNR

 

[lep]

I am going to ASSume that this problem occurs in a specific
favorites list. Can you export that favorites list and either post
it here or email it to me?
I am sure I can help you fix it.
Marshall KE4ZNR

No the problem is the same no matter What favorite list I use nor even if I use NO favorite List and revert to nationwide data. That is, the strange false "UID alias" seems to have originated in a single favorite List but now, no matter what favorite List I select, an Unknown UID appears only with the false alias that is not actually in the grid.

I will however, attempt to email the favorite List that seems to be at the core of the problem.

 

[lep]

I am not sure what happened but apparently the act of "saving" to my desktop of the Favorite file in question somehow restored the previous operation. That is, in some mysterious, and unexplained fashion, it appears to me working all -okay again. I am not yet ready to declare Fixed since I've not yet been able to check all the possibilities but, at first glance, the HP-1 seems to be working correctly.!