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problems updating firmware xpr6550

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hakwye8518

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Sep 1, 2010
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Town of Islip, NY
i have cps 10.0 build 510 and downloaded and ran the exe file for firmware version r01.12.02. the firmware on the radio is r01.06.20. when i try to update i get a no matching package(s) exist. i can read and write to the radio no problem just cant update. i am fairly new to the cps any help is appreciated.
 

com501

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Let's step through this:

CPS 10.0 Build 510 installed and you rebooted, correct?
After reboot you can read and write to your 6550?
You downloaded the firmware update package R01.12.02 for PORTABLES, ran the executable and rebooted, correct?
After reboot, when you connect your 6550 to the CPS and click on device and update, it says no matching packages found? Correct?

You didn't attempt to redirect the installation files of either the Trbo CPS or the firmware files from where they wanted to install themselves by default? (That won't work)

R01.06.20 is really old. You might want to try a much earlier file for upgrade first, there are some huge architecture changes between 01.06 and .07. I would look for something in 1.07 or very early 01.08 as a mid upgrade and try to two step the radio, although you shouldn't get the no matching packages found message in any case.

I am assuming you are running at least Windows 7, since Windows XP or earlier is NOT SUPPORTED in Release 10 and may or may not work correctly depending on your computer hardware.

Over to you.....
 

KG4INW

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I am assuming you are running at least Windows 7, since Windows XP or earlier is NOT SUPPORTED in Release 10 and may or may not work correctly depending on your computer hardware...
The Readme file states XP is supported and I'm running it on my XP work computer without any problems.
 

hakwye8518

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Sep 1, 2010
Messages
93
Location
Town of Islip, NY
I am running windows 7. little oversight on my part, downloaded the firmware for mobiles not the portables. once i downloaded the firmware for the portables everything went fine. now if i can only get the entitlement id to unlock 25khz programming. I took the 10min class on Friday and it said wait 24-48hours before trying to order the entitlement id. tried Sunday with no luck and tried again yesterday and still couldn't order it so i called and was told it could take up to 72 hours for their system to let me order the id. grrrr
 
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