I have both the Professional and Commercial Series CPS packages and I am running the latest version of both. When Motorola first announced the wideband (25 KHz) EID's for these products, I took their little class and then one EID for each CPS. They arrived and I installed them with no problems on my Win 10 32 bit laptop.
Recently I acquired a Panasonic Toughbook with Win XP Pro and installed both CPS packages on it. I had previously ordered 5 additional copies of each EID. The Commercial Series accepted the EID with no problems, but when I went to register the EID on the Pro Series CPS, it failed with an error message of "Error 3602, Failed to contact server."
I also tried this on an older laptop with Vista installed and it failed as well on the PRo Series, but worked fine on the Commercial Series. Same error message.
I also tried on two computers at the shop with the same results.
Does anyone have a solution for this or am I stuck with calling Motorola Customer Service?
Search tags: The Commercial Series included:
Portables: CP150 CP200 CP200XLS PR400 Mobiles CM200 CM300 PM400
Search tags: The Professional or Waris Series of radios included:
HT750 HT1250 HT1550 EX500 EX600 EX560 EX650 PR860 CDM750 CDM1250 CDM1550 HT1250LS+ CDM1550LS+ CDM1550LS
Recently I acquired a Panasonic Toughbook with Win XP Pro and installed both CPS packages on it. I had previously ordered 5 additional copies of each EID. The Commercial Series accepted the EID with no problems, but when I went to register the EID on the Pro Series CPS, it failed with an error message of "Error 3602, Failed to contact server."
I also tried this on an older laptop with Vista installed and it failed as well on the PRo Series, but worked fine on the Commercial Series. Same error message.
I also tried on two computers at the shop with the same results.
Does anyone have a solution for this or am I stuck with calling Motorola Customer Service?
Search tags: The Commercial Series included:
Portables: CP150 CP200 CP200XLS PR400 Mobiles CM200 CM300 PM400
Search tags: The Professional or Waris Series of radios included:
HT750 HT1250 HT1550 EX500 EX600 EX560 EX650 PR860 CDM750 CDM1250 CDM1550 HT1250LS+ CDM1550LS+ CDM1550LS