Thanks everyone for your replies, I've got it down now (till the next time I get stumped). Profiles can only be changed/adjusted in the Sentinel software.The next challenge I am having is pretty minor, but here it is. I need to remember to enable all the quick key for the new favorites lists, systems, department's, etc when I append them from the database. What has happened is after downloading a new system into an existing favorites list the new system won't show up in the scan cycle, and I will end up retracing my input processes, I will just read from scanner to see what I forgot to "turn on", fix it in Sentinel, then write it to scanner. No big deal, maybe this can help somebody out there who has experienced the same issues T.T..