I got a WS1040 scanner to listen to the local/county police/sheriff communication traffic. I used PSR500 to upload the NC Viper Trunking info for Davidson County NC and Lexington NC. I can hear the local EMS, fire, etc. but for the Davidson County Sheriff communication and Lexington Police Dept communication, it's garbled. I am not familiar with how to manually program so I had hoped that uploading would be seamless but it wasn't. Is there a simple solution to this issue?