ProScan: ProScan not showing MUTE button

[morrisr3nd]

I am running several instances of ProScan connected to 536HP, (2) 436HP, 396XT, and a 325P2. I have noticed when running the SCANNER displays in Display Sizeable, the MUTE button does not appear on the 396XT nor on the 325P2. It does show on all the others. The only way for the MUTE button to appear is to run the display in Scanner Only Dethatched or in Normal Display. I haven't tried any of the others. Was just trying to run in Display Sizeable to save some space. Is there any way to make the MUTE button appear on the Sizeable display?

 

[fxdscon]

Is there any way to make the MUTE button appear on the Sizeable display?

Do you have these items checked in the "Options" tab?

 

[morrisr3nd]

Do you have these items checked in the "Options" tab?

View attachment 136744

Yes it is checked. I have never messed with that selection.

 

[fxdscon]

Yes it is checked. I have never messed with that selection.

View attachment 136746

And every instance of ProScan that you have running has those items checked?

 

[morrisr3nd]

And every instance of ProScan that you have running has those items checked?

Every one except the 396XT and the 325P2

But also on the Scanner Detached display, the 396XT even though it shows a speaker, it doesn't allow me to mute with that speaker.

 

[fxdscon]

And every instance of ProScan that you have running has those items checked?

Every one except the 396XT and the 325P2

Maybe check those items on those instances of Proscan for those scanners?

 

[morrisr3nd]

I did. Everything is the same on all ProScan instances.

 

[morrisr3nd]

The 325P2 WILL MUTE from the Detached screen but there is NO MUTE button the the Sizable screen.

 

[fxdscon]

OK, I thought you said that you didn't have them checked in the ProScan instances for those 2 scanners...

And every instance of ProScan that you have running has those items checked?

Every one except the 396XT and the 325P2

If you run just the one instance of ProScan for one of those scanners without any of the others running, does the mute icon show up then?

 

[morrisr3nd]

YES

 

[wtp]

hit the menu button...?

that is the wife's idea, she uses that on the 396XT and the 325P2

 

[morrisr3nd]

It's working now. I closed all other instances for the other scanner and when I opened the 396XT back up it showed up and worked. The 325P2 is working now too. I guess I have to start those before I start my other instances. Ok then.

 

[fxdscon]

hit the menu button...?

that is the wife's idea, she uses that on the 396XT and the 325P2

There is no menu button available in the "Display Only - Sizeable" view that the OP is using.

 

[wtp]

OK, thanks,
but i like and use the menu thing when i need the radio muted.
it is easier than turning the volume down.

 

[Dog]

OK, thanks,
but i like and use the menu thing when i need the radio muted.
it is easier than turning the volume down.

If it has the speaker icon in the lower right corner you can click on the speaker and mute with one click. no opening menus required.

 

[ProScan]

I guess I have to start those before I start my other instances. Ok then.

No need to. The instances are independence of each other provided they are in different folders.

 

[morrisr3nd]

Thank you everyone for your help. It is working now since I shut down all other instances and restarted them. I'm not sure what happened, but whenever I shut down my computer and power it back up I have to reconnect all of my ports to each instance. Maybe that has something to do with what happened. I'll get it figured out eventually. I am grateful for all of your help.

 

[sallen07]

Thank you everyone for your help. It is working now since I shut down all other instances and restarted them. I'm not sure what happened, but whenever I shut down my computer and power it back up I have to reconnect all of my ports to each instance.

Just to verify @morrisr3nd ... you have a separate copy of ProScan (in its own folder) for each instance, yes? I ask because when I first started running multipe instances I did them all from the same folder, and I had to do that (fix the com port) every time I rebooted.

If you're already running multiple copies then it sounds like something is amiss with your PC hardware. com port assignments don't normally change unless you rearrange cabling, USB hubs, etc.

 

[morrisr3nd]

Yes. I am running each instance from its own separate sub directory.

This is a new (to me) computer and a new powered USB hub. I have not moved ports around and I made sure that I saved each setup when it is correct. I'm sure it's something that I am doing wrong.

Thank you so much.

 

[ProScan]

Yes. I am running each instance from its own separate sub directory.

This is a new (to me) computer and a new powered USB hub. I have not moved ports around and I made sure that I saved each setup when it is correct. I'm sure it's something that I am doing wrong.

Thank you so much.

That's a driver to scanner comm. issue. If rebooting the computer then the scanners do require a power cycle after the computer boots. That's the way it is on the BCD996P2 and models after that. The only way to get around it is to use the rear DB-9 port on supported scanners or the LAN on IP supported models