I have Win10, and had to do a cold reboot last night. Because Crl-Alt-Del wasn't working to reboot my computer. Neither would the regular 'Shut Down/Restart'. After re-booting, and starting ProScan(v16.2). When I pulled up the file with all the frequencies. ProScan was not reading the activity on my scanner(BCD325p) via the USB cable that is connected 24/7.