ProVoice Scanning is Here!

[ryanwr1994]

376Z8001508

 

[UPMan]

Wayne: Caleb sent me the info.

The key generated matches the info you provided. So, either you are just not entering the key correctly or you provided an incorrect ESN (transposing 2 adjacent digits is the only way the checksum would still match).

 

[UPMan]

Ryan: I still cannot help you without you telling me specifically what exact steps you are doing to get to that error message. It might be better for you to call customer service and walk through it with them.

 

[willdanl]

Here is what happened to me: registered scanner with full serial number on back label. Went through process to enter ESN and check sum. Got same message as in post 9 above. Tried again, same result. Deleted scanner, registered again using ONLY 8 digits following the "z" on the back label, everything worked perfectly from there. Received key, entered into scanner with success.

 

[Sanscanman]

here is what I entered on the registration page Paul, 376260480078 looking on the back of my unit I can see that info doesnt match what I got from settings firmware, how can I correct this ?

 

[ryanwr1994]

thank you for trying to help and sorry for being so vague with my questions

 

[Sanscanman]

Paul that number I just listed is the one from the my uniden page sir

 

[UPMan]

The label on the back does not matter. What is the actual ESN/Checksum of the scanner? Does it match what is on the my uniden page?

37626048007867 160

 

[Sanscanman]

yes sir thats right off the my uniden page for my scanners

 

[UPMan]

willdanl: I cannot duplicate that event. From what I can tell, there is no validation on the serial number, only the ESN. I'll double check with our IT guy, though.

 

[UPMan]

Wayne: Then that is the correct key. Make sure you aren't reading any B's as 8's or vice versa. Also make sure you are entering the hyphens.

 

[Sanscanman]

I dont mean to be daft, but is it ok to omit the dashes in the key?

 

[Sanscanman]

and theres the reason right there im sure lol

 

[UPMan]

Ryan: It looks like you've met with success. I saw your record update to have the ESN/Checksum and you have a link to purchase the key, now.

 

[ryanwr1994]

I was able to get it to work deleted it and re registered it

 

[Sanscanman]

Yup it was the Hyphens Paul.. I am so used to everything parsing them out that I do it by habit now. My apologies for the confusion sir!

 

[mitbr]

Thanks Paul went through without a hitch.. presently listening to Tampa Hillsborough cnty mixed analogue and provoice sounds GREAT.

Going to try SLERS next see if I can hear anything.
Tim

 

[Syncopations]

I think I did mine right. Last 4: 1187. Yay or nay?

 

[UPMan]

If it is giving you a link to purchase the upgrade, then you did it right.

 

[ryanwr1994]

I can not update to the new version of sentenial it says something about not having a signature and it won't let me update the driver or install the driver. my antivirus keeps saying that it is unsafe and keeps blocking from installing