When I power on my prs800 it is stuck at the logo boot screen.
Boot screen looks like this:
GRECOM
EZ Scan-SD
DIGITAL ...
I upgraded the FW and DSP with the ezscan software w/o issue.
uP Boot: Ver: F1.0
uP App Ver:U2.0
DSP: 1.3
I also reformatted my sd card through the ezscan software for good measure. I was able to set the real time clock. Further testing, I cleared the password which resulted in the App version reporting Ver 0, a quick fw update fixed that issue and I was back to where I started.. frozen logo screen. When at this logo screen I am unable to shutdown by holding the power button, I must pull the usb cable. I have not used this scanner in years, not sure what is going on.
Boot screen looks like this:
GRECOM
EZ Scan-SD
DIGITAL ...
I upgraded the FW and DSP with the ezscan software w/o issue.
uP Boot: Ver: F1.0
uP App Ver:U2.0
DSP: 1.3
I also reformatted my sd card through the ezscan software for good measure. I was able to set the real time clock. Further testing, I cleared the password which resulted in the App version reporting Ver 0, a quick fw update fixed that issue and I was back to where I started.. frozen logo screen. When at this logo screen I am unable to shutdown by holding the power button, I must pull the usb cable. I have not used this scanner in years, not sure what is going on.