First of all, my name is Ken and I live in White Bear MN. and no, I don't live on the lake, For some reason after importing fire and police, and go to scan, it says nothing to scan. I know I messed up somewhere but not sure. Any Ideas; is it possible to reset everything back to the way it came from the factory and have someone else give it a try like maybe my 4 year old grandson? I have already gone to the GRECOM forum but yet to receive any conclusive answers. Thanks Ken