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QC II alert tone issue

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mdsxfire

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i have our pagers setup and everything is working almost perfectly, my one issue is that when our tones are put out the two tone pair is put out twice. our minitors would do the standard alert tone twice (each time the tone pair was received), the unication receives the twon tone an alerts the first time but then just plays the second tone as a scanner would. I believe the issue is somewhere in the Delay N or Record delay feature. Would i have to shorten one of those so it sees the second tone as a new transmission. (right now i believe they are both set to 15) if i shorten the delay N to 1 second will it see the second pair as a new transmission and then alert but keep recording? i have the sub group feature set to selective manual reset so that after a page it reverts to our dispatch and ops 1 and ops 2 TG until the user resets. Sorry for all the questions, i know im pretty close just not sure if what im trying is even possible
 

Jordan_yeh

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The G2,3,4,5 pager support the stack paging ,unfortunately only support the first TG alert , we will consider to improve this in near future , the Delay N parameter main purpose to keep pager stay on this traffic channel to get voice message , not recommended to do this , some system may works, but some system may not works
 

mdsxfire

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The G2,3,4,5 pager support the stack paging ,unfortunately only support the first TG alert , we will consider to improve this in near future , the Delay N parameter main purpose to keep pager stay on this traffic channel to get voice message , not recommended to do this , some system may works, but some system may not works
Thank you
So if the same Two tone pair is put over the same TG one after the other the pager will only alert to the first set of them correct. Also the delay N only keeps the pager on the alerted TG for the specified amount of time??
 

CFP387

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Rowan County, NC
That is correct. Theoretically, you could have your pager set to activate on several different tones. If they were all stacked at the same time, your pager would only activate (or open) on the first tone and the rest would only play through no matter if your pager was set to alert on them or not.

This is something that we have been asking Unication to change for several years and, by reading the post above, it's clear that it's at least being considered. I believe the idea behind this was so the user doesn't miss any radio traffic. But, during all the tones dropping, the unit stays open and on that talk group the entire time anyway.
 

Jordan_yeh

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Unication Representative
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during all the tones dropping, the unit stays open and on that talk group the entire time anyway.the reason the delay N to keep pager stick on this traffic channel , for some reason some p25 system when they send the stack paging tone have some gap (carrier drop ) between tone pair or between end of tone and voice message , this gap (carrier drop ) will cause the pager drop and back to CC , so the delay N parameter can let pager stick on this traffic channel to get voice message , keep the delay N on 5 sec shall enough to cover for most system which it do have gap for drop carrier signal , hopefully it help
 

mdsxfire

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another related issue is we are using the minitor5 standard alert tone when the pager alerts, and even thought the audio file is 3 seconds long it seems the pager cuts it off halfway through. im guessing the pager know the next data stream is coming and stops the alert...any ideas if its possible to get the full alert to play
 

Jordan_yeh

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Unication Representative
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Pager priority to decode on the air message , so any on the air message will priority to processing, you shall try buffer alert feature and fix alert tone ( similar like Minitor 5 pager which we been design long time ago ) feature
 

hiddenrun

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If you use voice buffering and disable the Delay timers, it will alert for every stacked tone that comes through on Digital QCII.
Note: You will lose the ability to record the message though.(Voice Record)

It is more important to alert for every tone I need if they are dispatched together (stacked) then it is to record the voice.

I was trying to convince Unication to fix this issue so we can alert for all AND record the voice.
 

Jordan_yeh

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Unication Representative
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Location
Taipei
Thank you, we will figure it out to let stack paging work better , on your system mention above , you may configure the time out reset mode , it may record the voice message on your use case on this typical system ,good luck
 

mdsxfire

EDBM
Joined
Dec 24, 2005
Messages
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Location
Uxbridge, north of the river Thames
If you use voice buffering and disable the Delay timers, it will alert for every stacked tone that comes through on Digital QCII.
Note: You will lose the ability to record the message though.(Voice Record)

It is more important to alert for every tone I need if they are dispatched together (stacked) then it is to record the voice.

I was trying to convince Unication to fix this issue so we can alert for all AND record the voice.
so if i disable the delay N and voice record timers it will alert for both two tones?
thank you
 
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