Greetings once more! I would like to express my gratitude for the helpful support that has been provided thus far. However, I have encountered an issue with my bcd996p2. The sound when switching to other channels is very faint, to the point where it is difficult to hear. Nevertheless, the frequency itself can be heard, albeit at a very low volume but have it all the way up. Just found out the volume control dosent even work when I turn it up or down but the button works to change the brightness and shows im turning up the volume. Is there a setting or it? Has anyone else experienced this problem before and what are the fixed? It only began occurring today.