hope somone can help, i am trying to download my PSR-500 to win500. but when i push the download from scanner button it says waiting for scanner, and then i get another message that says timeout waiting for 67452 data bytes, received 0. what i am trying to do is download from PSR500 to win500. what happen was i delete a Conventional Frequency out of the PSR-500 and i need to get it back in the order it was in. 01-0001 freq 1, 01-0002 freq 2, deleted freq 3, 01-0004 freq 4. thanks all . Don S can you help me.