First of all not really "new" got it refurbished and also got a Vets discount but looks and acts new. I listen to mostly non Trunking stations for now and was very disappointed in the reception until I put the ATT to G or off. Made a HUGE difference. I haven't used it for Trunking yet so I can't comment on that type of performance. The Ez-Scan software actually isn't that bad, just a small learning curve. Question I have is I'm using the stock antenna, many people say it does a good job but wondering if I can do anything in settings or possibly using another antenna to get better reception on my non Trunking stations. I have many of my setting set to auto and squelch set to search. Any advice would be appreciated.