I cannot get my radio shack scanner to accept downloads, despite having purchased the premium radio reference package. I am in California. Please have someone contact me with a phone number that I can call for help.
if using winxp with sp2 go to control panel add new hardware click next after it searches it should show is the hardware already connected plug the usb cable in then select yes i already have hardware connected then click next then it will pop up usb rs scanner calbe select it and install as windows prompts should have 2 things install usb cable and usb serial port after its done reboot open arc500 or your fav. software then select usb/com/3 and begin downloading/uploading hope this helps you