The store needs to do their part in the store and create a packing list for it to initial update correct. If not, then you have to wait for the item to arrive at the repair center, then it will be updated to let you know the item has reached the repair center.
The Radio Shack repair status page is terrible. It only updates once a day, and that is during the night. So the status is one day behind. You find out today what the status was yesterday. The information they do post is very scant indeed. In fact my radio that I picked up a week ago is still showing as being returned to the store. The store never entered it as received or picked up. The people on the phone are just as bad. I was told it would be another 2 weeks for the parts that were back ordered, and it was fixed and sent out the next day.
It will surely show up once it hits the repair center. It takes a few days to get there.