Today I went to my local RS store to have them send it in to be service. The problem the BNC connector is broken and the headphone jack is not disconnecting after I remove the headphones. The only way I get sound is to put in a plastic pen clip move it in circles until there is sound in the speaker of the radio, and the last thing is to have it readust. The employee when I ask them how much they charged to have my radio sent in he told me that they only serviced warranty or still in warranty things and not out of warranty. When I ask the 1-800 to the district office he told me he did not had it on hand. He told me to take it to Rio Radio or a radio repair shop. Can I take the pro-106 to this shops and have them fix this or so I go to another store. If RS employee can tell me what to tell new guys in RS to do so they can have my radio send in for repairs.