Are you canning just by using your location, range, and the main database? Or are you using a Favorites list? If a Favorites list, did you add your Collin County system by appending from the main database, or was it entered manually.
If you are using a Favorites list, can you attach it to a post? That way, someone can see if something was set incorrectly or overlooked.
Attaching an *.hpe file to a post
Use Sentinel to "read from scanner" if you have made changes on the scanner that were not also made in Sentinel.
Then, export the resulting Favorites list(s) into an *.hpe file. Then, attach that to a post and upload so that we can take a peek & see if anything is out of place. The Export function is listed under the File drop-down menu. If you have more than one list, export each Favorites list separately.
Note: To upload an *.hpe file, to the Forums, you must change the file extension to one acceptable per forum requirements. To do that, note where your exported *.hpe file is saved on your PC.
Using Windows Explorer, find the file.
There are two ways to do this. You can either change the file extension itself, or compress the file using
7-Zip or another file utility. The *.zip file extension can be attached to a post and uploaded to the Forums.
Or, using Windows Explorer, rename your file one of these two ways:
For illustration, let's call your exported file '
MyFile.hpe' (without the quotes).
<Right><Click> on the file & choose Rename from the pop-up menu.
You can then rename your file to
MyFile.txt, or
MyFile.hpe.txt in order to attach it to a post. Whoever views the file will need to reset the file name back to
MyFile.hpe, then it can be imported into Sentinel for viewing.
