BCT15X: Record Out Port Not working corectly

[seagravebuff60]

I have 3 Base scanners which I record the audio 24/7 to my server. One of them being my BCT15X, I have had problems lately with the BCT15X's green REC Port. I have an audio cable running from the BCT15X to my server directly and have been having problems trying to record scanner audio to my server.

A few weeks ago, I replaced the audio cable because I was not hearing audio on my server and then I got it working. But now this week I have had the same issue and trouble with the new audio cable. I can not hear the audio from my 15X in the recording and or if I try to listen to the 15X with my speakers.

I am beginning to think there is something wrong with the BCT15X itself and the REC port, I have tried every possible setting on my server to try and fix the audio with no luck. Is there a setting on the BCT15X itself that I can change to see if the REC port will work? or should I just consider contacting Uniden to see if I can send it back to see if they can fix it or just send me a new one? TIA

 

[kb7gjy]

Try plugging in headphones and listen for awhile.
Also check to see that record is enabled for that channel in the programming.

I have personally seen on other radios where the spring inside ext speaker port weakens and losses contact with the audio cable over time.

Just some ideas to check

 

[seagravebuff60]

Try plugging in headphones and listen for awhile.
Also check to see that record is enabled for that channel in the programming.

I have personally seen on other radios where the spring inside ext speaker port weakens and losses contact with the audio cable over time.

Just some ideas to check

Checked My programming I know it's not that, My server won't recognize the audio Input. I also tried listening to it with headphones and I can only hear audio through the speakers' output in the back of the 15X and the front headphone port.