woodyrr
Member
I know that at least two others have encountered this problem as I saw it mentioned in the “update comments” thread. Rather than messing that one up further, I decided to start a new thread.
I went to My Uniden page to download the new update files for the BCD396T and BCD996T and discovered that under the “My Products;” header, it said, “No products currently registered”.
I registered them once, long ago, in order to get the UASD files. I registered them a second time last week so that I could get the updates and when I returned the next day to download the updates, it said, once again, “No products currently registered”. I cleared my Uniden cookies, restarted my browser, and registered them again and this time downloaded the first set of update files before quitting. The next morning: “No products currently registered”.
I emailed Uniden “Technical Support” and they suggested that my account was corrupted and to create a new account. When I tried to do so. The website returned with an error message stating that my email address was already in use and that I would have to use another one. I replied to the “Technical Support” answer, asking them to delete the account so that I could create a new one and, of course, received no reply. After stewing for a few days, I contacted my ISP and created a new email address allowing me to create a new Uniden account. I registered one of the scanners last evening and when I returned this morning, (I did log into the “new” account) there were, “No products currently registered”.
I am hoping that someone has a work around or better yet, a fix. I am fed up with having to enter the purchase information for a boatload of scanners every time that I log on to download something.
I went to My Uniden page to download the new update files for the BCD396T and BCD996T and discovered that under the “My Products;” header, it said, “No products currently registered”.
I registered them once, long ago, in order to get the UASD files. I registered them a second time last week so that I could get the updates and when I returned the next day to download the updates, it said, once again, “No products currently registered”. I cleared my Uniden cookies, restarted my browser, and registered them again and this time downloaded the first set of update files before quitting. The next morning: “No products currently registered”.
I emailed Uniden “Technical Support” and they suggested that my account was corrupted and to create a new account. When I tried to do so. The website returned with an error message stating that my email address was already in use and that I would have to use another one. I replied to the “Technical Support” answer, asking them to delete the account so that I could create a new one and, of course, received no reply. After stewing for a few days, I contacted my ISP and created a new email address allowing me to create a new Uniden account. I registered one of the scanners last evening and when I returned this morning, (I did log into the “new” account) there were, “No products currently registered”.
I am hoping that someone has a work around or better yet, a fix. I am fed up with having to enter the purchase information for a boatload of scanners every time that I log on to download something.