Reporting Issues with BCFY Calls Node?

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KI5IRE

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How do I go about reporting issue with a Broadcastify Calls node?

For the last month or so, the OKWIN Oklahoma City Site node (526) has been experiencing issues where probably 75-90% of the calls are completely unintelligible. This is not do to the site itself.

I tried to reach out to the feed provider, but never received a response and the issue seems to have gotten worse.
 
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