I’m having a hard time receiving DMR Key. I’m getting a pop-up Saying 500 - internal server error.
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Right now I am facing the exact same error, too. I observe that my issue is almost exactly to the day 1 year after the initial post, 3 days from Thanksgiving. I purchased the upgrades this afternoon.
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After attempting to contact Uniden support by telephone (and subsequently getting automatically disconnected because the hotline message claims I called outside operating hours -- but then goes on to state normal operating hours, which my phone call does fall within)), I am wondering if this problem has to do with bad timing. While my.uniden.com is certainly 'up', I am wondering if the server or protocol attached to pressing the "Retrieve Key" action has the switch flipped off along with the lights at the office.
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Edit: Given that OP and I share a similar calendar date of our attempts, albeit one year apart, and that some users are able to retrieve their keys just fine, I wonder if it has to do with the timing of my purchase
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Will try to remember to update here if it comes back online, hopefully Friday, but given my theory, possibly Monday November 28, 2022.