PRO-164 (PSR-300) & rebanding
I replied to you in your other thread on this topic. After reading the posts here, it sounds like you might not have entered the correct "band plan". The Sacramento systems are now rebanded. What happens is the scanner WILL find some voice channels, but will not find others. What you'd experience is a conversation that you lose when a new radio starts transmitting (because that specific transmission was assigned a voice channel that is not being properly tracked).
I have not used that software so I can't direct you specifically how to make the correction or determine how you have it set. In WIN97, which I use, there is a selection on the page for each bank. The first selection is for "standard", "splintered" or "extended" tables or band plans. Use extended. Then there is a pull down in which you want "rebanded 800". Those are shortcuts provided in WIN97 as what they really do is make 2 entries in the table.